New York Information Systems Inc.

Earlier this week we were asked to service an HP Pavilion dv9000 laptop that was taking over five minutes to boot. We determined that a hardware service was causing the delay, and resolved the issue. Just as we were about to declare the case closed, we made sure to apply the latest Windows Updates before returning the computer. Windows Update offered some updates, and we applied them. After rebooting, we checked for updates again, and were told there were none. However, the system seemed to be still running Vista Service Pack 1 (SP1) according to the computer properties page. So we tried to install Vista SP2 manually, except that when we tried, the installer would quickly fail and provide error code 0x80041010. Searching for this error code and Vista SP2 installs did not turn up much, so we created this page to share what we found.

In this case, the error was caused by a corrupted Microsoft Windows Management Instrumentation (WMI) repository. To verify that this is the reason Vista SP2 will not install, launch a command prompt as Administrator and run:

winmgmt /verifyrepository

If the program returns the message “The repository is inconsistent,” you can attempt to salvage the repository with this command (also run as Administrator):

winmgmt /salvagerepository

In this case, running winmgmt with the salvage repository switch resolved the issue, and the Vista SP2 installer was then able to continue and successfully upgrade the operating system.

If you are affected by this issue, and can’t seem to resolve it with the steps here, call NYISI for a consultation!

We work with computers all day, and so do many of our customers. We spend quite a bit of time each day copying and moving files, and with each repetition we found ourselves opening tons of new folder windows just so we could drag-and-drop files. We got tired of it! We’ve created an application to help make copying and moving files easier then ever.

Copy Shortcut Pro is the free, easy solution to enable right-click “copy to” and “move to” options in Windows XP and Windows Vista. Check it out, and if you have any feedback, let us know!